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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracie Johnson

September 30, 2026

5  out of  5
rating by Tracie Johnson
"Nathan and Steve are wonderful to work with and I would highly recommend them to anyone looking for insurance in the Macon area!"
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Kristina Bryant

September 30, 2026

5  out of  5
rating by Kristina Bryant
"Montarius Sturn with State Farm was absolutely amazing to work with! We had a mutual client with a time-sensitive situation, and he understood the urgency and went above and beyond to get everything taken care of quickly. His communication, responsiveness, and willingness to help made a huge difference. Because of this experience, Montarius will absolutely be one of our preferred insurance partners moving forward. Highly recommend! KB"
We responded:
"Thank you so much for the 5 stars, Kristina! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Alexandria Czoka

September 29, 2026

5  out of  5
rating by Alexandria Czoka
"We are new customers with State Farm, and I must say Hunter was very helpful and informative with my quote and any questions I needed answered. Glad to be a part of the State Farm family. Thank you!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Kyle Griffin

September 29, 2026

5  out of  5
rating by Kyle Griffin
"Alden was very helpful over the phone! He was such a delight."
We responded:
"Kyle, thank you so much for the 5-star rating! I will let Alden know of the kind words. Thanks again! "
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Maddox Bowers

September 25, 2026

5  out of  5
rating by Maddox Bowers
"The young man on the phone I spoke with was very helpful and kind. 5 stars!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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James Willcox

September 25, 2026

5  out of  5
rating by James Willcox
"Alden was very helpful and friendly. He answered all of my questions well and I could tell he really cared."
We responded:
"James, thank you so much for the 5-star rating! "
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Sam Lambeth

September 25, 2026

5  out of  5
rating by Sam Lambeth
"Alden was very helpful, he new what he was doing."
We responded:
"Sam, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Brady Popp

September 24, 2026

5  out of  5
rating by Brady Popp
"Alden did a great job at taking care of me"
We responded:
"Thanks so much for the amazing review, Brady! We really appreciate your support here in Warner Robins. Just reach out anytime if you need us - we’re here for you. "
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myah

September 24, 2026

5  out of  5
rating by myah
"Alden Sammons was a very big help. Not only did he help resolve my questions but he was very nice and kind."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Graham Bullington

September 23, 2026

5  out of  5
rating by Graham Bullington
"Alden Sammons was super helpful and made everything incredibly easy for me. He answered all my questions right away and was a total pleasure to work with."
We responded:
"Thank you for the 5-star review of Nathan Poole’s team - we really appreciate your kind words! "
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Wendy Delguidice

September 23, 2026

5  out of  5
rating by Wendy Delguidice
"Hunter Ussery was very helpful with my quote and answered my questions very well!"
We responded:
"Thank you so much for your kind review, Wendy!  If you need insurance assistance, we are just an email or call away! - Nathan Poole, your State Farm Agent   "
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Keke Fuller

September 22, 2026

5  out of  5
rating by Keke Fuller
"Alden was very helpful with my insurance needs. He took the time to explain everything clearly, answered all of my questions, and made the whole process easy and stress-free. I really appreciate his patience and help throughout everything."
We responded:
"Thank you so much for your kind review, Keke!  If you need insurance assistance, we are just an email or call away! - Nathan Poole, your State Farm Agent   "
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Jaylon Davis

September 22, 2026

5  out of  5
rating by Jaylon Davis
"Service was amazing thanks Alden"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Emma Kate Peacock

September 22, 2026

5  out of  5
rating by Emma Kate Peacock
"Alden was extremely helpful, great service!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Liyah

September 21, 2026

5  out of  5
rating by Liyah
"I spoke on the phone with Alden Sammons and he gave me exceptional customer service. He is a great representation of the company."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Trinity Gallemore

September 18, 2026

5  out of  5
rating by Trinity Gallemore
"I had great experience with the service I received from Alden. He kept the interaction very professional, spoke kindly and made sure no questions I had were left unanswered. I recommend Alden to anyone looking for someone who really cares for their customers."
We responded:
"Wow, thank you for the 5-star review, Trinity! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Tyler & Michelle Wood

September 18, 2026

5  out of  5
rating by Tyler & Michelle Wood
"Our primary home, rental home, vehicles, and business are all insured through State Farm. Their rates are competitive, and the coverage is great! Customer service is great and I appreciate being able to email or call and talk to our agent in a timely manner!"
We responded:
"Thank you for the 5-star review, Tyler! We’re proud to serve the Warner Robins community and truly appreciate your support. "
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Boone Ballard

September 18, 2026

5  out of  5
rating by Boone Ballard
"Alden Sammons help me have a great experience"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Angel4840

September 18, 2026

5  out of  5
rating by Angel4840
"Alden was very professional and provided some of the best customer service I’ve had in years"
We responded:
"Angel4840, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Armyah Smathers

September 18, 2026

5  out of  5
rating by Armyah Smathers
"Me and Alden spoke on the phone and he was very nice and helped me with everything I needed help with."
We responded:
"Thank you so much for your wonderful feedback of us here at Nathan Poole’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Nathan Poole’s Insurance Team "
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Trey Barton

September 17, 2026

5  out of  5
rating by Trey Barton
"Your associate Alden sammons is a very kind young lad and I was more than happy to speak with him on the phone."
We responded:
"Trey, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Noel Jr Sardoma

September 17, 2026

5  out of  5
rating by Noel Jr Sardoma
"Aldon was really helpful. Great Smile!"
We responded:
"Noel, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Warner Robins. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Nathan Poole and Team "
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Nora Wimberly

September 16, 2026

5  out of  5
rating by Nora Wimberly
"Alden sammons was very helpful on the phone and walked me through step by step on how to set up my account"
We responded:
"Hi Nora, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Nathan Poole’s team.  Please reach out to us if any questions come up!  - Nathan Poole’s Insurance Team "
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Melanie Rubanov

September 16, 2026

5  out of  5
rating by Melanie Rubanov
"Alden Sammons was very helpful on the phone and gave me all the information that I needed."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Nathan Poole’s team. "
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Angela Williams

September 15, 2026

5  out of  5
rating by Angela Williams
"Great customer service, with the best quotes. Will be referring people to this agent. Steven is a great asset to this office! He’s fast and efficient. I called around 4:15pm and he had me a quote before 4:45pm same day on a Friday!"
We responded:
"Thank you so much for your wonderful feedback of us here at Nathan Poole’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Nathan Poole’s Insurance Team "