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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joshua Smith

Joshua Smith

October 11, 2024

5  out of  5
rating by Joshua Smith
"Getting an auto policy started with State Farm was very easy and stress free thanks to Montarius Sturn, he’s great at what he does!"
We responded:
"Thank you, Joshua for your Amazing 5-Star review! We truly appreciate your business, and I will let Montarius know about your kind words! Thank you again!"
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Mia Jackson

October 2, 2024

5  out of  5
rating by Mia Jackson
"I’ve been with State Farm and Nathan Poole for many years and when I tell you I have received nothing but The best customer service that you can ever ask for if you need any type of insurance, Nathan Poole the agent from State Farm is the goat. He will get you right. In all of his team, I am a satisfied customer"
We responded:
"Thank you, Mia for your Great 5-Star review! We truly appreciate your business and kind words."
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Michael Catlett

September 30, 2024

5  out of  5
rating by Michael Catlett
"This office is amazing. Staff is friendly and knowledgeable. Would recommend 100 times out of 10."
We responded:
"Thank you, Michael for your amazing 5-Star review! We truly appreciate your business and kind words."
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Cathryn Geiger

September 30, 2024

5  out of  5
rating by Cathryn Geiger
"This office is awesome. Staff is really knowledgeable. Highly recommend!!"
We responded:
"Thank you, Cathryn for your Great 5-Star review! We truly appreciate your business and kind words."
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Wes Stinehelfer

September 17, 2024

5  out of  5
rating by Wes Stinehelfer
"Excellent staff easy to work with. Nathan is very knowledgeable in his field and does his best to match coverage to the subscriber. Always eager to assist and provide information and of coverage."
We responded:
"Thank you, Wes for your Great 5-Star review! We truly appreciate your business and kind words. "
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Micah Lamar

September 10, 2024

5  out of  5
rating by Micah Lamar
"State Farm has always been my mom’s provider for insurance. Now that I am twenty-one it was my first time ever actually having to pay for my insurance myself and I was lost and did not know where to start . I got in contact with Mr. Sturn and he helped me out and got me really familiar with everything I would need to know about having my own car on insurance. He walked me through every step of the way and gave me quotes on cars . He is a great worker and he showed top of the line customer service he is a great worker and I am very happy State Farm is my provider for insurance !"
We responded:
"Thank you, Micah for your Amazing 5-Star review! We truly appreciate your business, and I will let Montarius know about your kind words! Thank you again!"
Profile photo of Zulay Kerr

Zulay Kerr

September 9, 2024

5  out of  5
rating by Zulay Kerr
"I was in desperate need of new insurance and all it took was one call. It was a pleasure to work with Montarius; he was quick to assist me at the convenience of my own home and even saved me money! He explained my options and even offered me rental’s insurance and saved me even more money! I didn’t know I could do that! I would definitely recommend! Convenient location as well."
We responded:
"Thank you, Zulay for your Great 5-Star review! We truly appreciate your business, and I will let Montarius know about your kind words! Thank you again!"
Profile photo of Kammy Dees

Kammy Dees

August 14, 2024

5  out of  5
rating by Kammy Dees
"Super nice and very willing to help us with all our insurance needs. Great team! Excellent Customer Service!"
We responded:
"Thank you, Kammy for your Great 5-Star review! We truly appreciate your business and kind words! Thank you again!"
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Caylon Kimball

July 31, 2024

5  out of  5
rating by Caylon Kimball
"State farm is always helping me feel like I am covered and I can rest easy that in the event of an emergency or accident I will have a no hassle experience with claims and policy payout. Steve Geiger is extremely knowledgeable and always provides me with information that is accurate and useful regarding insurance decisions. I would recommend this agency to everyone."
We responded:
"Thank you, Caylon for your Great 5-Star review! We truly appreciate your business and kind words! Thank you again!"
Profile photo of Samantha Kimball

Samantha Kimball

July 31, 2024

5  out of  5
rating by Samantha Kimball
"Nathan Poole and State Farm are wonderful specifically Steve Geiger has been a fabulous help to my family. He is very knowledgeable when it comes to insurance and navigating that road with a teen driver."
We responded:
"Thank you, Samantha for your Amazing 5-Star review! We truly appreciate your business and kind words! Thank you again!"
Profile photo of Amy Red

Amy Red

July 30, 2024

5  out of  5
rating by Amy Red
"Nathan and his staff are so efficient whenever you need anything. I purchased a new car and everything was done quickly and efficiently. They always answer my emails very promptly. They are a pleasure to work with."
We responded:
"Thank you, Amy for your Amazing 5-Star review! We truly appreciate your business and kind words! Thank you again!"
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Jessi Sisa

July 29, 2024

5  out of  5
rating by Jessi Sisa
"Nathan will take care of you like family! He and his staff are patient, attentive, knowledgeable, and friendly. You can’t go wrong choosing his office for your insurance needs!"
We responded:
"Thank you, Jessi for your Great 5-Star review and kind words. I'm glad you had a great experience with us."
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Selena Pollard

July 9, 2024

5  out of  5
rating by Selena Pollard
"Excellent service and communication."
We responded:
"Thank you, Selena for your Great 5-Star review and kind words. I'm glad you had a great experience with us. "
Profile photo of Heather Winborn

Heather Winborn

July 3, 2024

5  out of  5
rating by Heather Winborn
"Staff is really helpful. Steve is always quick to answer my questions no matter how silly they are. Best State Farm office I’ve ever dealt with."
We responded:
"Thank you, Heather for your Great 5-Star review and kind words. I'm glad you had a great experience with us. I will pass those kind words to Steve. Thanks again! "
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Dee H

June 12, 2024

5  out of  5
rating by Dee H
"Great experience working with Nathan. His patience, knowledge of Life Insurance and overall customer service helped my family prepare for what no one really wants to think about in the most comfortable way. Thanks Nathan!"
We responded:
"Thank you, Dee for your Great 5-Star review and kind words. I'm glad you had a great experience with us. "
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Tonya Lawton

June 11, 2024

5  out of  5
rating by Tonya Lawton
"I absolutely love Nathan Poole and his team they are always a call email text message away do not hesitate on having him as your insurance agent the team goes above and beyond for their customers they truly treat you like family! I can't even see myself going elsewhere for insurance"
We responded:
"Thank you Tonya for your Amazing 5-Star review! We truly appreciate your business and kind words! Thank you again!"
Profile photo of Cynthia Estergard

Cynthia Estergard

June 6, 2024

5  out of  5
rating by Cynthia Estergard
"Love the customer service person who I always talk to Montarious. He is so knowledgeable and alway answers my question."
We responded:
"Thank you, Cynthia for your glowing 5-star review. I truly appreciate your feedback and I'm glad you had a great experience. I will let Montarius know about your kind words."
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Shaniece Baker

May 16, 2024

5  out of  5
rating by Shaniece Baker
"My husband I have been with State Farm for a little while now & they take care of us!!! I absolutely love the staff at this location. They are urgent, caring, and concise with information. I want to give a shoutout to Steve, he’s been SOOOOO good to us!! Kudos to him! There hasn’t a moment I felt unsure about anything while discussing with him. I’m confident that he will do his best, every time! 🫶🏽"
We responded:
"Thank you, Shaniece for your great 5-star review! I truly appreciate your feedback and I'm glad you had a great experience. I will let Steve know about your kind words. Again, thank you so much!"
Profile photo of Caroline Amos

Caroline Amos

May 15, 2024

5  out of  5
rating by Caroline Amos
"Nathan Poole State Farm is the best! They are always so responsive when we need help or have insurance questions. His agency has helped us find the best rates and coverage on our insurance as well. We couldn't be more pleased with the service his insurance agency provides."
We responded:
"Thank you, Caroline, for the amazing 5-Star review! I truly appreciate your business and your kind words. "
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Matthias Swartz

May 15, 2024

5  out of  5
rating by Matthias Swartz
"Nathan has been excellent to work with."
We responded:
"Thank you, Matthias, for the great 5-star review!! "
Profile photo of Staci Erwin

Staci Erwin

May 14, 2024

5  out of  5
rating by Staci Erwin
"State Farm is fantastic. I totaled my car in January and the process for getting reimbursed was so smooth. Customer service kept me in the know and the app is priceless. I am just now buying a new car and needing insurance, I just texted Montarius at Nathan Poole's office and within about 10 minutes I had insurance on my new car. The process was so easy! If you are looking for a 5 star company for insurance, State Farm and particularly Nathan Poole's office, is the best choice."
We responded:
"Thank you, Staci for your amazing 5-star review. I truly appreciate your feedback and I'm glad you had a great experience with my office. I will let Montarius know about your kind words. Again, thank you for trust and business. "
Profile photo of Sydni Gilbert

Sydni Gilbert

May 10, 2024

5  out of  5
rating by Sydni Gilbert
"I have my car insurance through state farm and myself and my family have been working with Nathen Poole’s office for a while now! We have always received excellent care and service. We have been working with Steve there every time we’ve had a questions or concerns regarding my cars policy, making it especially easy when I purchased my new vehicle. He is always doing everything he can to make sure we are satisfied with our policies and coverage!"
We responded:
"Thank you, Sydni for your great 5-star review! I truly appreciate your feedback and I'm glad you had a great experience. I will let Steve know about your kind words. Again, thank you so much! "
Profile photo of Carter Geiger

Carter Geiger

May 8, 2024

5  out of  5
rating by Carter Geiger
"We have enjoyed dealing w Nathan’s office!!"
We responded:
"Thank you, Carter for your great 5-star review! I truly appreciate your feedback and I'm glad you had a great experience. "
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Robert

May 8, 2024

5  out of  5
rating by Robert
"Our family has been with Nathan for years!! Awesome staff here!!!"
We responded:
"Thank you, Robert for your great 5-star review! I truly appreciate your feedback and I'm glad you had a great experience. "
Profile photo of Bobby Bazemore

Bobby Bazemore

May 8, 2024

5  out of  5
rating by Bobby Bazemore
"I could not let another day go by without writing a quick review for Nathan Poole and his team at State Farm. I am not one to leave reviews often, but when I experience exceptional service, I want to make note of it. I am a small business owner, and I appreciate when others notice exceptional service in my store. My family lives in a small town, and I prefer to keep most of my business local. I have known about Nathan’s business for quite some time, but I honestly did not want to take the time and hassle of switching to another insurance company, even though I had heard great things about this business. One of my employees convinced me to call Nathan and get some quotes. I was shocked. Little by little, I have moved all of my insurance policies over to Nathan. My adult children have done the same. I must say when switching my accounts there was very little time involved and zero hassle. Nathan took care of everything. He was considerate of my time and very accommodating to work with me on my schedule. The rates he offered were unbelievable. The customer service I have received from Nathan and his staff has been top notch! If you need a great team of agents who will serve you well and offer great prices while doing so, I highly recommend this group!"
We responded:
"Thank you, Bobby, for your Amazing 5-star review! I truly appreciate your feedback and I'm glad your family had a great experience with me and my team. I'm looking forward to serving your family for years to come. "